I need to be able to email ALL invoices, where there may be no time entry but a payment has been applied. Further, if a client has a running balance with no time entry and no payment, I would like to be able to send out a current invoice with the outstanding balance shown. Otherwise, I am manually scanning and emailing the invoices myself, as they are not available to be emailed from the system.
I agree. We need our clients to receive invoices whether time was billed to the matter or not. Clients need to be reminded of their balance owed, or the credit they have on their account, etc. This has created extra leg work on my end as well.